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Frequently Asked Questions




Here you can find all the questions you need answered

Getting Started

  • How to create a shift
  • How to edit or delete a shift?
  • How to approve shift requests?

General

  • How does the application work?
  • How can I log offline time?
  • How does the mobile app work?

Settings and Accounts

  • How to change setting for a specific employee?
  • How can I change the status of an application?
  • How to enable screen capture?

Projects

  • What is "Projects" section?
  • How to create a project?
  • How to start tracking a project?

Reports

  • What is reports section?
  • How to setup email reports?
  • How to manage reports?

Exports

  • How to generate an export?
  • What data does each export show?
  • Who can create an exports?

Shift Scheduling

  • How to create a shift?
  • How to edit or delete a shift?
  • How to approve shift requests?

Integrations

  • What can I do with Integrations?
  • How to add people using third party?
  • How to integrate Desktime with Asaan?

Billing

  • How can I Subscribe?
  • How much does Desktime costs?
  • What are the difference between pricing plans?

Invoicing

  • What can I do with the invoicing section?
  • How do I create an Invoice?
  • How do I add project time to my invoicing?

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